Most of our items are made of polyester resin, reinforced with fiberglass for additional strength. To create a high-quality finish, we work with additives like stone and marble powders, metal powders (iron, bronze, aluminium and copper), and colour pigments. In other cases, we use superior paints like polyurethane, automotive lacquers, and acrylics.

Resin (fiberglass) is a very versatile medium and is used in many different industries. Water tanks and cool boxes are commonly made of resin. But even speed boats and luxury yachts are constructed with fiberglass. Since resin is applied in moulds, the shape and form of the end product is always consistent.

All our products are completely made by hand and most are made with the aid of a mould; the mould contains a hollow cavity in the desired shape and is filled with resin, fiberglass and hardeners. This mixture hardens after which a solid shape can be ejected from the mould. After exhaustive sanding, each product is painted by hand by our skilful artists.

In most cases resin is perfectly suitable for outdoors because heat, frost and rain have little or no influence on this material. Some finishes, like our Roman Stone, will last forever, it requires little to minimal maintenance, and their overall appearance will only improve when exposed to rain and sunlight.

However, not all our products can be exposed to the elements and therefore some items are recommended for indoor use only.

Each item is individually packed in a polybag and carefully placed in a double density carton box with extra cushions and inserts for additional protection. Large items in odd shapes (like our dinosaurs for example) are packed in carton wraps to save space in the container. Our heavy roman stone and concrete items are packed in wooden crates for easy transportation and handling as well as for added protection.

Other packaging requirements are possible as well like drop test packaging or additional prints on the box.

Yes, that is possible but it requires time. Based on your ideas or drawings, our most skilful artists have to sculpt your design in clay or plaster and that can take up to several months if the design is complicated or contains many fine details.

As soon as you have approved the sculpture we need to prepare a rubber mould to duplicate it into a master. Once the master is ready, we can construct production mould with which we can finally mass produce your design.

Yes, in most cases that will be possible.

In general, most orders are shipped out within 6 weeks upon final approval of the order.

Yes, that is of course possible but please make an appointment first.

Orders are delivered within 2 weeks days depending on your location.

Yes, we deliver to most areas nationwide.

Shipping costs vary based on location and order size in the Philippines.

Many of our products are designed for outdoor use, but suitability depends on the specific item and the materials used. We recommend checking the product description or contacting our team for guidance on the best option for your intended environment.

Resin furniture is weather-resistant, lightweight, and designed to resist rust, rot, and corrosion.

To maximize the lifespan of your furniture, we recommend cleaning with cloth and water only. Do not use harsh chemicals, abrasive cleaners, or rough scrubbing materials, as these may damage the finish and appearance of the product.

For over 30 years, Heinimex has been committed to creating high-quality furniture that combines durability, functionality, and timeless design. Our products are crafted using carefully selected materials and manufacturing processes to ensure long-lasting performance in both residential and commercial environments.

Yes. Many of our products are displayed in our showroom, where you can view their design, finish, and quality in person. Contact us to arrange a private visit or stop by any of our locations during opening hours

Yes. In addition to serving individual customers, we work with businesses, hotels, resorts, restaurants, developers, and other commercial clients. Whether you require a single item or a large-scale furnishing solution, our team can assist with your project requirements.

Returns and exchanges are only accepted for items that arrive defective or damaged. If you believe there is an issue with your order, please notify us within 7 days of delivery, and we will be happy to arrange an exchange or provide an appropriate resolution.